FAQs

Frequently Asked Questions

See the answers to the commonly asked questions about us.

How do I make reservations?

Call our office at 717-792-5488 and our staff will assist you with your reservations and will help you with any questions you may have.

What deposit is Required?

There is a 50% non-refundable deposit on all tents. Other items do not require a deposit but every order must be secured with a credit card number for security purposes.

What is the deposit Policy?

There is a 50% non-refundable deposit on all tents. Other items do not require a deposit but every order must be secured with a credit card number for security purposes.

Frame canopies vs. Genesis tents?

A frame canopy has side poles but has no center poles. The Genesis tent contains aluminum center poles at varying intervals as well as the side poles.

Our Policies

Please Read All Of Our Policies Thoroughly Before Renting.

Pick and Delivery

Delivery and Pick-up prices are determined by location and the amount of items rented.

Deliveries are tailgate deliveries. Customer responsible for helping to unload unless they are paying for set up and tear-down.

Set-up and Tear-down

Set-up and Tear-down service is available for most items and is priced per piece, and by difficulty of location.

Payments

Payments for rental items is due at the time of delivery unless other arrangements are made ahead of time. 

Let Us Help You Prepare Your Next Event!

We have expanded our business to include much more rental services to our clients.