FAQs

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How do I make reservations?

Call our office at 717-792-5488 and our staff will assist you with your reservations and will help you with any questions you may have.

What deposit is required?

There is a 50% non-refundable deposit on all tents. Other items do not require a deposit but every order must be secured with a credit card number for security purposes.

What is the deposit policy?

The 50% deposit that is taken for the tents is absolutely non-refundable. You may not use this deposit for another date or in exchange for other items. This deposit is taken to reserve the size of tent as well as the date of your event. No exceptions will be made to this policy.

Frame canopies vs. Genesis tents?

A frame canopy has side poles but has no center poles. The Genesis tent contains aluminum center poles at varying intervals as well as the side poles.